Refunds:
You are paying for artist time, product and other expenses used to provide you with the best
service. No refunds will be given for any reason on services or products. If you are dissatisfied with
a service, you may contact us within 72 hours of your appointment to discuss your concerns and if
an adjustment can be made to address your concerns, it will be done so with a complimentary 45-
minute touch up. If it is the fault of application or product the touch up will be done free of charge.
Any concerns addressed after 72 hours of your last appointment or if you failed to follow the
proper aftercare instructions will result in being charged at full price for the service.
Late Cancellations & No Shows:
Failure to cancel your appointment within 24 hours prior to the scheduled appointment time will
result in a penalty fee of 100% of the scheduled service price. Failure to arrive to your
appointment on time or later than 10 minutes from the scheduled appointment time will result in a
penalty fee of 100% of the scheduled service price. Absolutely no refunds will be given for late
cancellations and no-shows. This is a strict policy at LaSol Beauty Studio.
You will be required to fill out a form at your appointment confirming this information.